Terms & Conditions

  • Home
  • Terms & Conditions

Terms & Conditions

Last Updated: June 2026

Welcome to Pink & Purple. By accessing or using our website and purchasing products from us, you agree to be bound by the following Terms & Conditions. Please read them carefully before using our services.

1. Acceptance of Terms

By accessing, browsing, or placing an order through our website, you acknowledge that you have read, understood, and agreed to these Terms & Conditions, along with our Privacy Policy, Shipping Policy, and Refund Policy.

2. About Pink & Purple

Pink & Purple is a gifting destination created to spread joy through thoughtful and meaningful gifts. We offer a variety of products designed to celebrate special moments and occasions.

3. Product Information

  • We strive to ensure that all product descriptions, images, pricing, and availability information are accurate.
  • Product colours may vary slightly due to screen settings, lighting conditions, and photography.
  • Certain products may be handcrafted or customized, resulting in minor variations that are not considered defects.

4. Orders and Payments

  • All orders are subject to acceptance and availability.
  • We reserve the right to refuse or cancel any order at our discretion.
  • Full payment must be received before an order is processed and shipped.
  • Customers are responsible for providing accurate billing and shipping information.

5. Pricing

  • All prices displayed on the website are in Indian Rupees (INR) unless otherwise stated.
  • Prices are subject to change without prior notice.
  • Applicable taxes and shipping charges, if any, will be displayed during checkout.

6. Shipping and Delivery

  • Delivery timelines provided on the website are estimates and may vary due to factors beyond our control.
  • Pink & Purple is not liable for delays caused by courier services, weather conditions, natural disasters, strikes, or other unforeseen circumstances.
  • Risk of loss and ownership of products pass to the customer upon delivery.

7. Returns, Replacements, and Refunds

Customers may request a return or replacement if:

  • The product is damaged during delivery.
  • An incorrect item is delivered.
  • The product has manufacturing defects.
  • There is a significant colour mismatch.

Conditions:

  • Requests must be made within 3 days of delivery.
  • An unboxing video and supporting photographs must be provided.
  • All return and refund requests are subject to verification and approval.

Please refer to our Refund Policy for complete details.

8. Intellectual Property

  • All content on this website, including text, images, graphics, logos, designs, and trademarks, is the property of Pink & Purple unless otherwise stated.
  • Unauthorized copying, reproduction, distribution, or use of website content is prohibited.

9. User Conduct

You agree not to:

  • Use the website for any unlawful purpose.
  • Attempt to interfere with the website’s operation or security.
  • Submit false, misleading, or fraudulent information.
  • Violate any applicable laws or regulations while using the website.

10. Limitation of Liability

To the maximum extent permitted by law, Pink & Purple shall not be liable for any indirect, incidental, special, or consequential damages arising from:

  • Use of or inability to use the website.
  • Delayed deliveries.
  • Product unavailability.
  • Technical issues or website interruptions.

Our total liability shall not exceed the amount paid by the customer for the relevant order.

11. Cancellation Policy

  • Orders may be cancelled before they are shipped.
  • Once an order has been dispatched, cancellation requests may not be accepted.
  • Refunds for approved cancellations will be processed according to our refund procedures.

12. Privacy

Any personal information collected through the website will be handled in accordance with our Privacy Policy.

13. Modifications to Terms

Pink & Purple reserves the right to update or modify these Terms & Conditions at any time without prior notice. Continued use of the website following any changes constitutes acceptance of the revised terms.

14. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India. Any disputes arising from the use of this website shall be subject to the exclusive jurisdiction of the courts having jurisdiction in India.

15. Contact Information

For any questions regarding these Terms & Conditions, please contact us:

Pink & Purple
📞 Phone: +91 089107 18579
📧 Email: info@pinkandpurple.in

Thank you for choosing Pink & Purple.