Shipping Policy

Welcome to Pink & Purple. We strive to deliver your gifts safely and on time so that every special occasion becomes even more memorable.

Order Processing

Orders are processed after successful payment confirmation.
Processing time typically ranges from 1–3 business days, depending on product availability and order volume.
Orders placed on weekends or public holidays will be processed on the next business day.

Shipping Coverage

We currently ship across India.
Delivery availability may vary for certain remote or restricted locations.

Delivery Timeline

Standard delivery generally takes 3–7 business days after order processing.
Delivery times may vary based on the destination, courier partner, weather conditions, public holidays, or other unforeseen circumstances.
During festive seasons or high-demand periods, delivery timelines may be extended.

Shipping Charges

Shipping charges, if applicable, will be displayed at checkout before payment is completed.
Any promotional offers related to free shipping will be clearly mentioned on the website.

Order Tracking

Once your order is shipped, tracking details will be shared via email, SMS, or WhatsApp (where applicable).
Customers can use the provided tracking information to monitor the status of their shipment.

Delivery Attempts

Courier partners may make multiple delivery attempts.
If the recipient is unavailable during delivery attempts, the shipment may be returned to us or held by the courier partner according to their policies.

Delayed Deliveries

While we make every effort to ensure timely delivery, Pink & Purple shall not be held responsible for delays caused by:

Natural disasters or adverse weather conditions.
Public holidays, strikes, or transportation disruptions.
Incorrect or incomplete shipping information provided by the customer.
Circumstances beyond our reasonable control.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping details. Pink & Purple will not be liable for delivery failures or delays resulting from incorrect, incomplete, or inaccurate addresses or contact information.

Damaged Shipments

If your order arrives damaged, please contact us within 3 days of delivery and provide:

An unboxing video.
Clear photographs of the damaged product and packaging.
Your order details.

Please refer to our Refund & Return Policy for complete details regarding returns and replacements.

Contact Us

For any shipping-related queries, please contact:

Pink & Purple
📞 Phone: +91 089107 18579
📧 Email: info@pinkandpurple.in

Thank you for choosing Pink & Purple. We appreciate your trust and look forward to delivering thoughtful gifts to your loved ones.